Maintenance & Fleet Management

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Maintenance Solutions | Fleet Management

At EFM we pride ourselves on the maintenance and fleet management services we offer our commercial vehicle customers. This includes supporting your business 24 hours a day to deal with any unscheduled events such as breakdowns, whether at an operational site or roadside. You will be provided with a dedicated breakdown number covering 365 days a year where ever you are, both in the mainland UK and Europe.

Maintenance Solutions

European Fleet Management can provide tailored maintenance solutions to meet every need for both your commercial vehicles, trucks and trailers. These solutions can be arranged and managed on a contractual or pay on use basis. or for new cars go to our sister website Cookes Direct

The key to the European Fleet Management solution is to ensure that the arrangements we provide to our customers have the capability to deliver a high standard of preventative maintenance that suit your specific business and operational needs.

Our services include:

Scheduled Inspections
Programmed Servicing
DOE Preparation and Test Presentation
LOLER and PUWER Compliance Testing
Tail lift Maintenance
Fridge Maintenance
Shutter Maintenance
On Site Maintenance Support
Trailer Shunter Maintenance

As an independent provider in the market place we undertake contracts on all makes and models of both commercial vehicles and trailers, there are no age restrictions on the fleet profile that we can manage on your behalf.

We cater for specialist applications such as double deck trailers, tail lifts and fridges, as well as other ancillary equipment that you may operate.

European Fleet Management has the capability to provide daily defect clinics or on site mobile workshop support through our fleet of fully equipped service vans. These vehicles compliment your maintenance program as well as dealing with running repairs and defect clinics without the inconvenience of having to go to a workshop location.

Click Here to meet the management team or to contact us for more information on our maintenance solutions.

Fleet Management

At European Fleet Management we are proud of the quality based fleet management systems and processes we provide our customers. Careful attention is paid to ensuring that legal documentation such as inspection paperwork is completed on time and to the required standards. We understand the importance of getting it right first and every time. We have a quality audit process in place to manage the things that are important to you the customer.

European Fleet Management is able to deliver these services for your organisation:

Scheduling management for Inspections, services, DOE testing, compliance examinations
Inspection and servicing documentation management and audit
DOE documentation management and audit
Compliance Examination documents LOLER and PUWER
Events management and log for unscheduled events such as breakdowns
O Licence administration and support
Accident Management
Road Tax administration
Warranty Claims management
Contract costing
Recharge costs
Vehicle Disposal

European Fleet Management has in excess of 2,000 items of equipment under contract which are supported and monitored by our contract management team.

Close attention is paid to the service levels and key performance indicators that measure and maintain the right standards of service that our customers expect from us.

Contracts are reviewed at pre-arranged intervals with the customer in order to ensure that everyone involved in the process remains focused and that contract delivery is met in full.

European Fleet Management recognise that management reporting is a key element to looking after your contract, it is important to report on success as well as identify where improvements need to be made, we make sure that management information is tailored to your specific needs.

Communication is a key part of our contracts and therefore we employ a dedicated account manager to maintain the relationship and ensure the profile of your organisation is high on our agenda.

Click Here to meet the management team or to contact us for more information on our fleet management solutions.